FAQ
CONTACT
How can I contact you?
You have 3 options. Write to us at zwanzigbrand@gmail.com, use the chat on the website or through Instagram.
SIZES
How do I know what my size is?
In the description of each product you will find the size guides and recommendations, with all the measurements and guidelines to be able to select the most suitable size for you.
If you need additional help, write to us via chat, Instagram or at zwanzigbrand@gmail.com and we will advise you as best as possible.
The product I want is out of stock, will it be back?
If the product you want is out of stock you can leave your email at: Notify product availability.
EXCHANGES AND RETURNS
Can I change or return my order?
Indeed, you have a 14-day guarantee to return your order or make a change of size or item.
How do I change my size?
Contact us at zwanzigbrand@gmail.com and we will tell you the steps to follow.
How do I make a return?
Contact zwanzigbrand@gmail.com with the subject return + order number and the reason why you want to return your purchase. We will contact you as soon as possible.
DISCOUNT CODE
Where can I redeem my discount code?
Once the products have been added to the cart, a box will appear on the checkout page that says "add discount code".
How can I contact you?
You have 3 options. Write to us at zwanzigbrand@gmail.com, use the chat on the website or through Instagram.
SIZES
How do I know what my size is?
In the description of each product you will find the size guides and recommendations, with all the measurements and guidelines to be able to select the most suitable size for you.
If you need additional help, write to us via chat, Instagram or at zwanzigbrand@gmail.com and we will advise you as best as possible.
The product I want is out of stock, will it be back?
If the product you want is out of stock you can leave your email at: Notify product availability.
EXCHANGES AND RETURNS
Can I change or return my order?
Indeed, you have a 14-day guarantee to return your order or make a change of size or item.
How do I change my size?
Contact us at zwanzigbrand@gmail.com and we will tell you the steps to follow.
How do I make a return?
Contact zwanzigbrand@gmail.com with the subject return + order number and the reason why you want to return your purchase. We will contact you as soon as possible.
DISCOUNT CODE
Where can I redeem my discount code?
Once the products have been added to the cart, a box will appear on the checkout page that says "add discount code".